Maximize productivity for support engineers and developers by integrating ServiceNow and Azure DevOps (formerly VSTS). A common use case is where a support engineer opens a problem in ServiceNow, Tasktop flows the problem over to Azure DevOps automatically assigning the information as a user story. The information flows bidirectionally allowing all of those involved to follow the status, in real time, throughout the whole process. No copy and pasting from tool to tool no need for status emails. From the support engineer's point, this is extremely valuable as it reduces the amount of manual work, freeing up more time to address tickets and keep customers informed.

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